About us

Established in 2009, ERDEM is the service agent on the territory of Turkmenistan of German CLAAS company, which has gained the largest share of the market among the combine harvester and forage harvester technology in Europe and an impeccable reputation in the world. For quality and quick harvesting, combine harvester Tucano, forage harvester Jaguar, as well as Axion, Arion and Axos tractors, mower machines and balers are offered. As a new direction, ERDEM also has a dredgers project, in partnership with Dutch IHC company, which implements on the whole territory of Turkmenistan. At present time, ERDEM sells and provides service for a wide range of specialized European equipment, wholesale trade of consumable materials, spare parts and engine oils. List of services provided:
  • Selection and assembly of technology and equipment in accordance with the production techniques utilized by the customer;
  • Delivery, custom clearance and preparation for operation of the machinery and equipment;
  • Maintenance support during and after the warranty period;
  • Installation under the guidance of the highly skilled specialists;
  • Training and certification of future machine operators and mechanics from among the staff of the customer;
  • Free delivery of goods from the Spare Parts department in the velayat;
  • Ensuring guarantee on the sold spare parts and consumable materials.
  • To ensure a reliable and long-term support to our customers, ERDEM has 6 offices with service centers, located in Ashgabat, Dashoguz, Mary, Turkmenabat, Tejen and Serdar cities. They represent modern offices, with storage facility for spare parts, showroom and training center at the same time.
All the engineers of our maintenance department have passed appropriate training in Germany. As the result, efficient and competent service is provided during the period of the operation of equipment, during the warranty and post-warranty period. During the delivery of the equipment we take the commitment to train machine operators during the assembly and installation. Ensuring various kinds of high quality maintenance services – is a major goal of the experts of the company’s service department. That is why all the engineers of ERDEM – are qualified specialists with higher education, who have extensive technical knowledge and experience. We conduct training to the technical staff of our customers on the western technology. Service machinery are equipped with the essential set of tools and with special diagnostic equipment recommended by the manufacturing company. ERDEM offers various financial schedules of loans on favorable terms through “Dayhanbank” state commercial bank of Turkmenistan. Our equipment successfully works in the majority of regions of Turkmenistan, where grain, rice, cotton and forage are grown. ERDEM organizes study tours to manufacturing plants and international agricultural exhibitions. We are permanent participants of exhibitions in Turkmenistan. Important evidence to the reliability and efficiency of technology offered by ERDEM are regularly held demonstrational tests in the soil-climatic conditions of Turkmenistan. They are organized on the scale of the region as well as the country, with the participation of representatives from the Ministry of Agriculture and Environmental Protection of Turkmenistan, regional municipalities, agricultural join-stock companies and peasant associations. Similar activities are organized for instructors and students of agrarian universities, to which they always show great interest. In particular, the Agricultural Institute of Turkmenistan in Dashoguz and the Agricultural University of Turkmenistan in Ashgabat are equipped with CLAAS auditoriums.

ES Erdem

101 Str. 1944 (Trud)
744015 Ashgabat

Tel: +(99312) 75-43-04
Fax: +(99312) 76-98-12

Email: info@turkmenagro.com

Posted in Information on May 19, 2020